We choose our products with purpose, so you can trust in the choices you make for the pets you love.

Certificate of Trust

A Pet Planet Exclusive Program

At Pet Planet, we don’t use the word “TRUST” lightly.

We understand that trust must be earned and then emulated in every activity to keep it.

This philosophy is one of the things that sets Pet Planet apart – we take our customer’s trust in us very seriously and we continue to work very hard to both earn and keep it.

How We Do It

Pet Planet Willow Park

Part of this promise is to ensure that every product on our shelves is there because it has met our standards, is trusted, and is safe for your pets. Our nutritional checklist is below. Every consumable product, from food to treats, is evaluated based on this list of questions:

How are ingredients sourced and where do they come from?

What are the main protein and carbohydrate sources and what are their ratios?

What are the fat sources – good fats like salmon or flaxseed oil – or lard and animal fats?

If additives, colourings, or preservatives are added, are they naturally or chemically based?

Do they self-manufacture or are they co-packed by a third party manufacturer? (Below we explain the difference). Have there been recalls, why?

Self-Manufacture vs. Co-Pack

Self-Manufacturing

Self-manufacturing defines a pet food company that sources, manufactures, and produces the food that they make.
It means that they work directly with growers and producers that provide the ingredients for the food that they make.
It also means that they distribute their product and therefore control quality from sourcing to shelf.

Co-Packing

Co-packing is short for “Contract Packaging or Packager”.
It defines a pet food company that hires another company to manufacture and/or source ingredients for its pet food brand.
Co-packers run large, mass-production facilities that produce many different brands of cat and dog food every day.

The best information is on the packaging of every pet food, whether it’s a dry, canned, raw, dehydrated or freeze-dried diet.

Shop. Earn. Redeem.

with our Pet Planet Membership.

At Pet Planet, we honour the pets that we serve each and every day.

We also fully understand the high cost of keeping them happy and healthy.

Our promise is to help you make the best decisions for your pet, whether you are managing a tight monthly budget, or for those times that you have a little extra for something special.